General
EFS
If you have experienced system errors, login issues, or require status updates, please contact your vendor to resolve those issues.
Customer Purchase
If you purchased a vehicle or vessel from a dealer and need information about the status of a deal, please contact the dealer.
Tolls
Once tolls are paid, please return to www.octaxcol.com and resubmit your registration request with payment. Please wait 24 hours before submitting your registration request again.
Driver's License
At this time, OATA does not offer Driver's License services. Please visit your local county tax collectors office.
Online Renewals
Please allow 3-5 days to process the online renewals. Once the renewal has been processed it take 10 business days to receive it in the mail.
Refunds
Once a refund has been issued it generally takes between 7 to 10 business days to see it on the card again but these times will vary according to your bank.